We do not offer cash refunds. If your exchange request is approved, you can select another item of equal value from our website.

Clearance Sale items are not eligible for exchange unless they are broken or non-functional when delivered.
These items also do not include warranty coverage.

We offer a 1-Year Limited Warranty on all original watches.
This covers manufacturing defects and functional issues, not physical damage or water exposure unless stated.

To claim warranty:

• Contact our customer support with your order number and issue details

• Share images/videos of the problem

• Warranty claims are reviewed within 3–5 business days

Standard delivery time is 2–5 business days, depending on your location.
Express delivery options are also available at checkout.

Orders can only be canceled before they are shipped. Once dispatched, the order cannot be canceled or modified.

Yes, we currently offer 100% Cash on Delivery service across Pakistan with no advance payment or hidden charges.

You can reach our support team via:

• Email:
  sheikhwatchcollection@gmail.com

• Phone/WhatsApp: +923196875562

• Available Monday to Saturday | 9:00 AM – 6:00 PM